About Musaid®Born in Saudi, Built for the World
Born from Vision 2030's digital transformation mandate, built by Saudi experts who understand your unique challenges and cultural context.
The Spark That Started It All
Musaid® was created by a team of regional pioneers in AI, enterprise innovation, and startup leadership. They noticed a critical gap:
"Most global conversational AI tools don't understand Arabic fluently, nor do they serve the digital and regulatory needs of MENA institutions."
Our Mission
We exist to empower the region's businesses with intelligent, localized, AI-powered automation, enabling 24/7 engagement, lower costs, and smarter decisions— all delivered in the native language of customers and institutions.
Built by Saudi Experts, for Saudi Excellence
Musaid® was founded by a team of Saudi AI researchers and enterprise technology veterans who recognized a critical gap: while global AI solutions flood the market, none truly understood Arabic nuances, Saudi business culture, or local compliance requirements.
We built Musaid® to be different. Our platform is architected from the ground up for Arabic-first interactions, Saudi regulatory compliance, and seamless integration with the tools your organization already uses.
Vision 2030 Aligned
Built specifically to accelerate Saudi Arabia's digital transformation objectives
Local Expertise
Founded and operated by Saudi professionals who understand your business culture
Arabic-Native
Designed for Arabic-first interactions with deep dialect understanding
Compliance First
Saudi-hosted infrastructure ensuring full regulatory compliance and data sovereignty
What Makes Us Different
Trusted by companies across KSA, UAE, Egypt, and the wider MENA region
Arabic-first NLP and conversational AI
Built from the ground up to understand Arabic nuances and cultural context
Seamless multichannel integration
WhatsApp, CRMs, website chat, and 15+ platform integrations
Enterprise-grade automation
Comprehensive solutions for support, sales, and marketing teams
Fully secure, Saudi-hosted
Complete compliance with local regulations and data sovereignty
Pre-built and customizable AI agents
Ready-to-deploy solutions tailored to your specific business needs
Meet Our Team
The visionaries and innovators behind Saudi Arabia's leading AI platform
Tibyan Elbashir
Co-Founder & CEO
Business architecture expert focused on operational growth and innovation.
Mohammed Abukalam
Co-Founder & CTO
AI/ML researcher mentored by Yoshua Bengio, with global publications in LLMs.
Abdullah Alfaify
Co-Founder & COO
Supply chain and logistics expert with leadership roles at Souq and JollyChic.
Join the Movement
"Whether you're a startup scaling your support team or a government agency modernizing citizen services—Musaid is the partner you've been waiting for."